Privacy Policy

NextGrid Technologies provides website design, website development, and related digital services in India.

For questions about this Privacy Policy or your personal information, contact us:

• Email: nextgridtechnologies@gmail.com
• WhatsApp: +91 63626 25096

When you submit an enquiry through our website, you may provide:

• Your name
• Your business email address
• Your company name
• Your existing website URL, if applicable
• Your project type and approximate budget, if provided
• A description of your project requirements

Please do not include passwords, payment card details, or other sensitive information in the enquiry form.

We use the information you voluntarily provide to:

• Respond to your enquiry.
• Understand your project requirements.
• Discuss services, quotations, timelines, and potential project engagements.
• Communicate with you about an enquiry you have submitted.
• Address requests or questions relating to your enquiry.

We do not use enquiry information for unrelated marketing campaigns unless we have an appropriate legal basis and obtain consent where required.

Our enquiry form is configured to prepare a message for WhatsApp. When you choose to send that message, the information included in it is transmitted to WhatsApp and delivered to our business account.

WhatsApp is operated by Meta Platforms, Inc. and its relevant affiliates. WhatsApp and Meta process information under their own applicable terms and privacy policies. You can review WhatsApp's privacy information at whatsapp.com/legal/privacy-policy.

Website-side storage: The enquiry form is intended to open a pre-filled WhatsApp message rather than submit the information to a NextGrid server. We do not currently use a server-side database to store enquiry form submissions through this form. This statement must be updated if the form's implementation changes.

Once you send your message, the information may be retained in our WhatsApp conversation and on the relevant devices or backups, subject to the applicable service settings and retention practices.

The principal third-party service involved in submitting enquiries through our current form is WhatsApp.

When you follow links to third-party websites or services, those providers may process information under their own privacy policies.

If we introduce additional services, such as a customer relationship management system, email marketing platform, analytics provider, cloud storage service, or server-side form processor, we will review and update this policy as appropriate.

We do not intentionally use advertising pixels or analytics tools to track visitors for advertising or behavioural analytics.

Our website and its hosting infrastructure may use technically necessary cookies or similar technologies to operate correctly. The exact technologies depend on the deployed website configuration.

Please refer to our Cookie Policy for further information.

We retain enquiry-related information only for as long as reasonably necessary to respond to enquiries, manage potential or existing business relationships, meet applicable legal obligations, and resolve disputes.

Because enquiry messages are handled through WhatsApp, copies may remain in our business account, devices, or backups until deleted in accordance with the applicable settings and procedures.

You may contact us to request deletion of information we control. Some information may need to be retained where required by law or for legitimate legal purposes.

We take reasonable measures appropriate to the information we handle to protect business communications and prevent unauthorised access.

Please avoid sending passwords, financial account credentials, payment card details, or other sensitive information through the enquiry form or ordinary messaging channels.

No online communication method can be guaranteed to be completely secure.

Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information that we control, or to raise a concern about how it is handled.

To make a request, email nextgridtechnologies@gmail.com or contact us on WhatsApp.

We will review and respond to requests in accordance with applicable legal requirements. We may need to verify your identity before acting on a request.

Your rights and the procedures available to you may depend on the laws applicable to your circumstances.

Our website and business services are intended for individuals and businesses seeking professional website development services. Please do not submit personal information about a child unless you are authorised to do so and the submission is appropriate for the intended purpose.

We will handle personal information in accordance with applicable law.

We may update this Privacy Policy to reflect changes to our website, business practices, third-party services, or legal obligations.

The “Last updated” date indicates when this policy was most recently revised. Where applicable law requires notice or consent for a change, we will take the steps required by law.

For questions, complaints, or requests relating to this Privacy Policy, contact:

NextGrid Technologies

• Email: nextgridtechnologies@gmail.com
• WhatsApp: +91 63626 25096